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Delivery & Returns

Where we deliver

We deliver islandwide, to every district in Sri Lanka, by courier.

Delivery timing

We'll confirm your order and an estimated delivery date once it's placed. In-stock items typically ship faster than made-to-order ones, which we'll confirm the timing for separately.

Damaged or incorrect items

Contact us within 7 days of delivery if an item arrives damaged, faulty, or isn't what you ordered, and we'll arrange a replacement or refund.

Refunds

Approved refunds are returned the same way you paid — by bank transfer, or a cash adjustment for cash-on-delivery orders.

Contact us

Questions about a delivery or a return? Email info@safenetlanka.com.